You will be paid a week in arrears by BACS directly into your designated bank or building society account. i.e. for hours worked in week 1, the monies will be paid and cleared in your account by Friday of week 2. You will also receive a payslip through the post.

Where do I send my completed timesheet?

Please fax a copy of your timesheet by close of business on the last day of the working week to 020 8736 0401 (Please ensure to remember it has been signed by the client)

I have a query on my pay, how do I resolve it?

Please call our accounts team with the following information to hand:
a) Client Name &
b) Week ending date of the payment you wish to query.
They will be more than happy to look into it.

How do I obtain a timesheet?

You will have been sent one in your ‘Temp Starter Pack’ but if you need another you can download one from Planet Temp.

HELP! I think I have been overtaxed?

Please call our accounts team who will liaise with the Inland Revenue where appropriate.

Do you have contact details for your tax office?

Yes we do. Tel: 0845 302 1463. Reference Code: 582/B233171

Can I have my P45 back please?

Please e-mail us at p45@accountancyaction.com giving us your name and last working day. Alternatively please call our accounts team directly on 020 8736 0400.

I am a Limited Company:
Can I still work through you guys?

Of course you can. All you need to provide us with is:-
a) Certificate of Incorporation
b) Copy of VAT Certificate (where applicable)
c) Ltd Company bank details
An invoice from your company MUST then be submitted with each timesheet.

What if I don’t have a P45 for the current tax year?

You must complete a P46 and sign the declaration where applicable. Send this to our accounts department straight away to avoid being taxed incorrectly.